Shipping Policy

Shipping Policy

Order Processing Time

All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: [5-7 business days] - $[5.00]
• Expedited Shipping: [2-3 business days] - $[15.00]
• Overnight Shipping: [1-2 business days] - $[25.00]

Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses

NovaPick ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

International Shipping Policy

We ship internationally. Shipping charges for your order will be calculated and displayed at checkout. Please note that delivery times may vary due to customs processing and other international shipping factors.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

NovaPick is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost/Stolen Packages

NovaPick is not liable for any products damaged or lost during shipping. If you received your order damaged or believe your package is lost or stolen, please contact the shipment carrier or our support team directly to file a claim. For stolen packages, you may need to provide proof of theft or file a police report. Please save all packaging materials and damaged goods before filing a claim [1].

Returns Policy

Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order.